We Believe:

1. In being available 24 hours a day.

2. In listening to you and developing plans of action based on your choices and beliefs.

3. In helping you become a part of community programs to assist you to receive the community services of your choice.

4. That everyone has different goals and desires and we will work hard to assist each person with reaching their dreams.

5. In returning phone calls promptly and handling every concern in a timely manner.

We Understand:

1. That it is important to have choices. We assist with finding services, providers, and community supports and will ensure you have multiple options to pick what works best for you.

2. That you deserve to receive quality services. We will monitor the services you receive and your satisfaction with them. We will assist you with making changes as needed to ensure you get the help you expect.

3. That Medicaid, Medicaid Waiver, and Social Security systems are complicated. We will be there for you and your family to help with navigating these systems and determine benefits that you are eligible to receive from community organizations.

4. That it is important to be flexible. We will make appointments around your schedule and be available when you need us.